Q&A – Fortuna Leather

FREQUENTLY ASKED QUESTIONS

Does FORTUNA Leather Company retail to consumers?

FORTUNA Leather does not retail to consumers. Currently, FORTUNA Leather only focuses on receiving production orders in large quantities from domestic and foreign enterprises.

What materials do FORTUNA Leather products use?

FORTUNA Leather mainly uses genuine leather and imitation leather depending on customer requirements. The materials that FORTUNA Leather import have clear origins and ensure the best quality.

Will FORTUNA produce according to the customer’s requested samples or based on the company’s existing designs?

FORTUNA will produce orders based on exclusive designs required by each customer. If the customer does not have a ready-made design, FORTUNA’s design and engineering team will advise you to come up with the most suitable product designs.

What is the company’s purchasing process?

After receiving and discussing with the customer about the order, the company will proceed to execute the order according to the contract. For more details about the ordering process, please contact us at +84 246 687 2491 / +84 904 587 855, or contact us via email sales@fortunaleather.vn / mai@ fortunaleather.vn for advice and answers to questions.

What is FORTUNA Leather’s warranty, exchange and discount policy?

With each order, we will have appropriate policies for each specific customer, as well as different prices. For more information, please contact us at +84 246 687 2491 / +84 904 587 855 or email us at sales@fortunaleather.vn or mai@fortunaleather.vn.

How long does shipping take?

Shipping time will depend on each order, product volume, customer or geographical location and other conditions. For more detailed inquiries, please contact us at +84 246 687 2491 / +84 904 587 855, or contact us via email sales@fortunaleather.vn / mai@fortunaleather .VN